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Refund Policy

Refund & Cancellation Policy – Deals Carrello

 

Last Updated: 01 Jan 2026

 

Order Cancellation

  • Orders can be canceled within 24 hours of placing the order

  • Once shipped, orders cannot be canceled

 

Returns

We accept returns only if:

  • The product is damaged

  • The product is defective

  • The wrong product was delivered

 

Return requests must be raised within 7 days of delivery with proof (images/videos).

 

Non-Returnable Items

  • Used or damaged products

  • Items without original packaging

  • Products marked as non-returnable

 

Refunds

  • Approved refunds will be processed within 5–10 business days

  • Refunds will be credited to the original payment method

 

Replacement

 

If eligible, we may offer a replacement instead of a refund.

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Contact for Returns

📧 Email: info@dealscarrello.com

Deals Carrello acknowledges the Wurundjeri Woi-wurrung people, Traditional Owners and original custodians of the land on which we work and live. We recognise that this land remains stolen and sovereignty has never been ceded. We pay our respects to their Elders past and present.

 

© 2035 by Deals Carrello 

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Melbourne, Australia

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